Privacy Policy

Last updated: 23 September 2026

Who we are

LeadSync Digital is operated by Dijar Mekuli and is based in Kosovo. We work with clients internationally. If you have questions about this policy or how we handle personal information, contact us at info.leadsyncdigital@gmail.com.

What this policy covers

This policy describes how we handle personal information in connection with:

visiting leadsyncdigital.com and related public pages;
booking a strategy call through our scheduling service;
emailing LeadSync Digital; and
operating, securing, and maintaining the public website.

If you become a client, a separate proposal, statement of work, service agreement, or similar arrangement may include additional privacy or data terms where relevant. This policy does not replace those project-specific terms.

Information you provide

Strategy call booking. When you book a call through Cal.com (cal.com/leadsyncdigital/strategy-call-email), you may provide information such as your name, email address, selected date and time, responses to booking questions, and other details you choose to enter. You may also provide information when rescheduling or cancelling a booking.

Scheduled strategy calls may be conducted using Google Meet or another meeting service identified in the booking flow. The relevant provider may process information necessary to provide that meeting service, as described in its own privacy notice.

Email. There is no native contact form on this website. If you email us at info.leadsyncdigital@gmail.com, we receive your email address, message content, and any attachments or other information you choose to send.

Information processed automatically

When you use the website, hosting and infrastructure providers may process technical information needed to deliver and secure the site. This may include, for example, IP address, requested pages or URLs, browser or device information, timestamps, referring information where available, and security or diagnostic data.

We use Vercel Web Analytics to understand general website usage and improve our website, content, and services. Web Analytics may process information such as pages viewed, referrer, approximate geographic region, browser, operating system, device type, and related technical or usage information. Vercel Web Analytics is designed to provide aggregated website statistics without using advertising cookies or cross-site behavioral tracking.

We do not use this website for advertising pixels, remarketing, or cross-site behavioral profiling of visitors.

How we use information

We use personal information for purposes such as:

responding to enquiries;
arranging, rescheduling, or cancelling strategy calls;
understanding what help a prospective client is seeking;
communicating about potential or agreed services;
operating, securing, and troubleshooting the website;
understanding how visitors use the public website;
monitoring site performance and reliability;
improving website content, navigation, and services;
keeping appropriate business and administrative records;
complying with legal obligations where applicable; and
establishing, exercising, or defending legal rights where necessary.

We do not sell personal information. We do not use automated decision-making on this website that produces legal or similarly significant effects about you.

Legal basis

Where applicable data-protection law requires a legal basis for processing, the basis will depend on the context. This may include taking steps at your request before entering into an agreement, legitimate interests in responding to enquiries and operating a secure website, compliance with legal obligations, or consent where consent is required.

Service providers and recipients

We use a limited set of service providers to run the public website and handle enquiries. Their own privacy notices describe how they process information. We do not list every subprocessor those providers may use.

Provider	Role on this website	Privacy information
Vercel	Website hosting, delivery, related security infrastructure, and website analytics (Vercel Web Analytics). Technical and usage information may be processed in connection with serving the site and measuring general website use.	Vercel Privacy Policy
Cal.com	Strategy-call scheduling and booking. Booking data is processed to arrange and manage meetings. Cal’s documentation indicates that for bookings through an organizer’s account, the organizer acts as the controller for attendee booking data and Cal processes that data on the organizer’s behalf.	Cal.com Privacy Policy
Google (Gmail)	Email service when someone contacts LeadSync Digital by email. Google may process message content, account-related information, and related technical or metadata in accordance with its services.	Google Privacy Policy

Instagram. Our website may link to our Instagram profile (instagram.com/leadsyncdigital). We do not embed Instagram on the site. Instagram does not receive your website browsing data from us simply because you view our pages; if you choose to follow the link, Instagram’s own terms and privacy practices apply.

Booking and email information is accessed by people who need it to respond to enquiries and manage scheduling for LeadSync Digital. Access is limited in line with operational needs.

International processing

Because LeadSync works internationally and uses service providers that operate in multiple countries, personal information may be processed outside the country where you live. Applicable law in your location may provide additional rules about such processing.

Cookies and similar technologies

We use Vercel Web Analytics for website-usage measurement. Vercel Web Analytics does not rely on advertising cookies for that measurement and is not used for cross-site behavioral advertising on this site.

We do not use advertising pixels or similar remarketing trackers on this website.

The embedded Cal.com booking experience may use cookies or similar technologies as part of Cal’s own service. External sites and services linked from this website are governed by their own practices.

Retention

We keep personal information only for as long as reasonably necessary for the purpose it was collected, including responding to an enquiry, managing an active business relationship, keeping records where required, resolving disputes, and meeting legal obligations. Retention periods may differ depending on the type of record and the context.

Security

We take reasonable administrative and technical measures appropriate to the website and the information we handle. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your rights and choices

Depending on the law that applies to you, you may have rights such as requesting access, correction, deletion, restriction of processing, objection, or data portability where applicable. Where processing relies on consent, you may have the right to withdraw consent, without affecting processing that took place before withdrawal where permitted by law.

To make a request, email info.leadsyncdigital@gmail.com. We may need to verify your identity where reasonably necessary. Response times and outcomes depend on applicable law.

If you are in Kosovo and believe your personal data rights have been affected, you may also contact the Information and Privacy Agency (Agjencia e Informimit dhe Privatësisë), the supervisory authority under Kosovo’s Law No. 06/L-082 on Protection of Personal Data, where that law applies to your situation.

Third-party links

This website may link to third-party services such as Cal.com and Instagram. Those services are operated independently. Their privacy practices are described in their own notices, and LeadSync Digital is not responsible for third-party websites or services we do not control.

Changes to this policy

We may update this policy when our website or data practices change. The “Last updated” date at the top of this page shows when it was last revised.

Contact

Email: info.leadsyncdigital@gmail.com